1:1 Devices

Eduthing had inherited and supported since uptake in April, an archaic server setup. As we are a multi-site primary school (historically 3 independent schools that amalgamated in 2011) there were a number of physical servers and domains across the sites. This meant that we had no easily accessible central storage for all staff as well as meaning that staff who worked across multiple sites had different logins for each site.

The impact this project has had is immeasurable. Staff no longer have to wait 20 minutes for machines to start up and login, have access to data from whichever site they are on and also now have the option of accessing the network remotely if working from home. Where snagging issues were raised following the rebuild, a team of technicians were sent to each of the sites and these were quickly and sufficiently rectified. We now have a network and computers that staff, teachers, support and admin, can rely on and who don’t fear things going wrong with their IT during their lessons. The difference in the support that we continue to have, compared to our previous provider, is immeasurable.

We cannot fault the support provided by eduthing. All staff take ownership of problems and stick with them through to resolution rather than them being passed around, which ultimately means issues are resolved quicker and with less input required from staff. They also have a real understanding of how a school works and that staff are not IT experts and try to find cost effective solutions that best fit staff and school  requirements. All the eduthing staff are very friendly and after only 10 months it already feels like they are all, not only a very necessary part of our school but also, a part of our school family.

eduthing have provided us with incredible support, expertise, and resilience when they started working with us in January 2020. They provided a complete review of our IT infrastructure to identify what areas of improvement should be made to enhance teaching and learning. In the last 18 months we have finally got Wi-Fi, a complete infrastructure rebuild, better facilities in classroom, and superfast broadband. Students and staff have been able to use office 365 effectively to deliver live lessons for months. The dedicated helpdesk has acted promptly to resolve issues quickly in the evening or weekends if needed. The advice and service  we received has allowed us to plan financially to make more efficient use of resources and purchase new technology and reasonable prices. I highly recommend eduthing for all your IT needs.

We appointed Eduthing as our IT consultants in April this year and have been very pleased with the service so far. The ethos of the company conveyed by the Managing Director during the tender process and the Primary Schools & Academies Director during our initial meeting was exactly what we were looking for. The support team are always friendly and helpful and will be persistent when trying to resolve the issues within our technology. Our print release software was a particular nightmare, but Eduthing did not give up and we now have a solution.

Our system is in need of updating and we look forward very much to the outcome of the recent IT audit and working with Eduthing to improve hardware, speeds of data and our working practices. We have a lot of work to do and are confident that Eduthing will guide us through this process.

There was only one company that we felt had the credentials to meet our exacting expectations, eduthing. The team of engineers worked above and beyond, not only in the physical transition, but in the ongoing support of staff and Senior Leaders with reassurance. The team worked above and beyond expectations, often late at night and into weekends. The online support from eduthing is available during working hours, with engineers able to resolve 99% of issues remotely and efficiently. We also have access to an onsite engineer for half a day per week. Both aspects of this support serve to reassure staff and students that we have the technology and infrastructure to achieve the world class education our students deserve.

While I am all too aware that eduthing manage the IT solutions in large schools, when it comes to a personal approach in a small special school, they are exceptional. We look forward to many more years on support.

Eduthing are the third managed service provider I have had in Ash Manor School since I became headteacher and they stand head and shoulders above the others. They invested a considerable amount of time at the start of the contract ensuring that our system was dramatically improved and in less than a year the provision in the school is significantly better for staff and students.

The eduthing staff respond quickly to issues and during the school closures have been invaluable, ensuring that staff and students can work from home, are always available for anyone who needs training or advice and supporting our remote learning provision. Eduthing understand education and respond accordingly; I am very pleased that we chose them to work with us.

In April 2019, following an extensive tender process, we selected eduthing to deliver a managed IT service at St Matthew’s. With a number of providers in the sector, it was crucial that we partnered with a forward thinking company to help devise a strategy to update our ageing IT infrastructure and classroom technology. Their educational experience and knowledge was key to ensure we invested our budget wisely, with  maximum impact and to best support teaching and learning. The upgrade gave us a solid platform to deploy remote learning quickly and effectively. In partnership with eduthing, we are now able to confidently take a  proactive approach to our IT.

We are delighted with the highly professional and efficient service the school has received following the decision to move our business to eduthing. The staff are knowledgeable and proficient and offer a timely  response to issues raised.  We have been pleased to act on their recommendations. From the outset, we have enjoyed the collaborative, warm and friendly relationships with all eduthing staff.

We are delighted with the highly professional and efficient service the school has received following the decision to move our business to Eduthing. The staff are knowledgeable and proficient and offer a timely response to issues raised. We have been pleased to act on their recommendations. From the outset, we have enjoyed the collaborative, warm and friendly relationships with all Eduthing staff.

eduthing have been highly responsive and incredibly supportive to our school with our IT provision, which has been ever more significant during lockdown where we have been supporting pupils remotely alongside those in school. We continue to be impressed with our designated field engineer and the Primary Schools & Academies Director, who are both flexible, proactive and extremely knowledge and who approach every task with a positive can-do attitude. We have been delighted with the rapid and responsive support we have received from the company during a wide range of situations, these have been dealt with effectively and efficiently. eduthing are able to provide creative solutions to a broad spectrum of issues. We feel completely supported with our IT infrastructure, even when inevitable issues have occurred.
We wouldn’t hesitate to recommend eduthing as a IT support provider for other schools.